Our story

Mental health care should be easy to find

We're a team of real people dedicated to helping you navigate the complex world of mental health care — so you can focus on feeling better.

Our mission

Your personal guide to care

Finding a therapist or psychiatrist shouldn't feel like a full-time job. That's why we created Navi — to be your personal guide through the mental health care system.

We know how overwhelming it can be to navigate insurance, wait times, and provider directories. Our care navigators do the heavy lifting for you, matching you with the right provider based on your unique needs.

Every call, every match, every step of the way — we're here to help.

Navi Practices is this site's public name. We are the same organization as consumer Navi at withnavi.co— not a different company. Partner practices receive matched patients when a referral succeeds.

A person connecting with a Navi care navigator by phone
10,000+
people helped
What we stand for

Values that guide every match

From the first call to your first appointment, these principles shape how we work.

Human Connection

Real people, not algorithms. Every interaction is personal, compassionate, and focused on your unique needs.

Precision Matching

We take the time to understand what you need, then connect you with providers who truly fit.

Trust & Privacy

Your information is confidential and secure. We handle everything with care and discretion.

Guidance Every Step

From the first call to your first appointment, we're here to help you navigate the system.

Our team

Real people who care about your journey

The people behind Navi, working to make care easier to find.

Micah Friedland

Micah Friedland

Founder / CEO

Leading the mission to make mental health care accessible for everyone.

Taylor Senecal

Taylor Senecal

Chief of Staff

Helping people navigate mental health care with compassion and expertise.

Ready to find your match?

Let our care navigators help you find the right therapist or psychiatrist. One call is all it takes.

Always free • Completely confidential

Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911. For a mental health crisis, call or text 988.

Navi

We help you find the care you deserve.

Contact Us

888-505-NAVI (6284)

Available to help you find care

Our Promise

We don't stop until you're matched with the right provider and feel confident about your first appointment.

If you or someone you know is experiencing an emergency or crisis and needs immediate help, call 911 or go to the nearest emergency room.

Suicide & Crisis Lifeline

988

Crisis Text Line

Text HOME to 741741

© 2026 Self Personal Health (dba Navi Care™). We help you find care.

About Us | Navi Practices

About Us on Navi Practices. Navi is your human-led navigation service for therapy and psychiatry, connecting.

Finding help should be easy. With Navi, it is.

Navi matches you to the right therapist or psychiatrist in one short call. Any insurance including uninsured, Medicaid, and Medicare; all 50 states; all ages. Always free and confidential. Call 888-505-NAVI (6284). First appointments are typically in under a week.

Why people call Navi — and why practices join

Navigators — not a chatbot — check insurance and availability, then help you book. Partners pay Navi when a match succeeds, so callers pay $0 for navigation and practices receive matched patients.

Frequently asked questions

Is Navi really free?

Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.

What insurances do you accept?

We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.

How quickly can I get an appointment?

Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.

Do you only help adults?

No! We help people of all ages—children, teens, adults, and seniors. Whether you're looking for care for yourself or a loved one, we're here to help.

What if I don't know what type of provider I need?

That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.

Is my information confidential?

Absolutely. Your privacy is our top priority. We follow all HIPAA guidelines and never share your information without your consent.

Call 888-505-NAVI (6284) · Find your match

Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.

Navi Practices — Navi Practices is the practice and partner site for Navi, a free, human-led behavioral health care navigation service. Navigators match people to therapists and psychiatrists — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. Consumers pay $0; partner practices receive matched patients. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.