Navi
Navi Practices answers

How do I find a therapist?

Call Navi at 888-505-NAVI (6284). A care navigator learns what you need and matches you to a therapist who is accepting clients. Insurance is checked first. Navigation is free in all 50 states. First appointments are typically within a week.

What Navi asks

Who the care is for, what you want help with, insurance or self-pay, virtual or in-person, and how soon you need an appointment. If you are not sure you need a therapist versus a psychiatrist, say so — that is a normal reason to call.

What happens after you call

A navigator checks coverage and who is accepting clients, then helps you book. First appointments are typically within a week. Navigation is free; the clinician you see may bill insurance or a self-pay rate.

Navi does not provide therapy and does not guarantee a named network. Navigators verify your plan before matching.

Frequently asked questions

What if I don't know what type of provider I need?
That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.
How quickly can I get an appointment?
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.

Related answers

Ready to get matched?

Call 888-505-NAVI (6284). Navigation is free for callers. Partner practices receive matched patients. For emergencies call 911; for a crisis call or text 988.

Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.

Navi

We help you find the care you deserve.

Contact Us

888-505-NAVI (6284)

Available to help you find care

Our Promise

We don't stop until you're matched with the right provider and feel confident about your first appointment.

If you or someone you know is experiencing an emergency or crisis and needs immediate help, call 911 or go to the nearest emergency room.

Suicide & Crisis Lifeline

988

Crisis Text Line

Text HOME to 741741

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Navi Practices

Navi is your human-led navigation service for therapy and psychiatry, connecting you to the right care in days, not weeks. We simplify the search for mental health support, ensuring speed-to-care, affordability, and the perfect fit for your needs.

Finding help should be easy. With Navi, it is.

Navi matches you to the right therapist or psychiatrist in one short call. Any insurance including uninsured, Medicaid, and Medicare; all 50 states; all ages. Always free and confidential. Call 888-505-NAVI (6284). First appointments are typically in under a week.

Why people call Navi — and why practices join

Navigators — not a chatbot — check insurance and availability, then help you book. Partners pay Navi when a match succeeds, so callers pay $0 for navigation and practices receive matched patients.

Frequently asked questions

Is Navi really free?

Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.

What insurances do you accept?

We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.

How quickly can I get an appointment?

Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.

Do you only help adults?

No! We help people of all ages—children, teens, adults, and seniors. Whether you're looking for care for yourself or a loved one, we're here to help.

What if I don't know what type of provider I need?

That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.

Is my information confidential?

Absolutely. Your privacy is our top priority. We follow all HIPAA guidelines and never share your information without your consent.

Call 888-505-NAVI (6284) · Find your match

Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.

Navi Practices — Navi Practices is the practice and partner site for Navi, a free, human-led behavioral health care navigation service. Navigators match people to therapists and psychiatrists — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. Consumers pay $0; partner practices receive matched patients. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.